globatech network

Service Technician - Computer Network

Full time
Montréal

Are you known for your ingenuity and versatility? Are you looking for a job? Look no further! We're currently looking for our new colleague to join our access and parking division as a Service Technician - Computer Network. You'll be joining our road team covering the greater Montreal area for a full-time, daytime position from Monday to Friday, with an on-call period!

 

The Service Technician - Computer Network will be responsible for responding to service calls to resolve various problems related to the start-up of computer software and automation problems of equipment in place in addition to performing maintenance required to maintain the proper functioning of electronic equipment, mainly related to the physical security of the building.

 

About av-tech : 

av-tech is a globatech subsidiary with over 350 employees working in more than 700 buildings throughout Quebec, and can meet all the needs inherent in building management (refrigeration, plumbing, electricity, building mechanics, commercial kitchens, etc.).

 

Advantages of working with our group:

  • Role with responsibilities and autonomy;
  • Daytime schedule, Monday to Friday, with paid on-call rotation 24/7;
  • Personal company car;
  • Smartphone, tools and uniforms provided;
  • A dynamic and collaborative work environment;
  • The opportunity to develop and build a career in a company that continues to grow;
  • A group insurance plan including telemedicine;
  • Group RRSP with employer contribution;
  • Employee assistance program;
  • Several recognition programs;
  • Activities organized by our social club;
  • And much more!

 

What will your role be as part of our team?

  • Set up and/or update network architecture and install and configure applications;
  • Diagnose faults and operating problems and carry out repairs as necessary;
  • Perform preventive and corrective maintenance on various equipment (IT, physical security and parking barriers, access control equipment, surveillance cameras, automatic pay stations, etc.);
  • Troubleshoot and resolve problems encountered by network users;
  • Communicate electronically, by telephone or in person with computer users experiencing difficulties to identify and document problems;
  • Update hardware and software related to systems supported by our customers;
  • Troubleshoot customer access and use of systems and networks;
  • Install and test hardware, network and operating system software;
  • Carry out routine, security and quality checks, and keep records of these;
  • Verify the backup, copying, compression or destruction of files on various media and the transfer of data between various workstations;
  • Gather data, organize and maintain a log of problems and solutions for use by other technical support agents;
  • Backup and restore data;
  • Maintain electronic and mechanical equipment;
  • Ensure quality customer service;
  • Maintain your truck's inventory;
  • Any other related tasks deemed necessary for the job.

 

What we're looking for in our new colleague :

  • DEC in electromechanics, telecommunications, electronics or recognized equivalent;
  • 2 years' experience in similar tasks in general preventive and corrective maintenance in the field is considered an asset;
  • Customer service oriented;
  • Team player and enjoy working with the public;
  • Must not have any legal impediments related to the job (mandatory);
  • Resourceful and versatile;
  • Enjoy being on the road.

 

If you recognize yourself in this description, contact us today, because YOU are the person we're looking for!

 

Please send your CV to the following address: [email protected], indicating the career opportunity you are interested in and the region for which you are applying.
Contact: Witney Joubert
Telephone: (514) 493-1162 ext. 5287

 

While all applications will be considered, only those selected for further consideration will be contacted.
N.B. The masculine gender is used only to lighten the text.

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